When slighted, taken advantage of, or treated rudely, most people will pretend to ignore the situation, complain to friends, or lose their temper. They often miss the most effective strategy of all: directly confronting the situation with a positive attitude. For everyone who was never taught or never realized that between "bully" and "wimp" lies a range of behavior that is positive, dignified, and useful for dealing with life's bothersome situations, Barbara Pachter offers a thorough,.
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